Property Technology

You are building the feature that other companies will run against tenant data. Screening summaries, lease chat and maintenance triage all end up inside one product surface. This starter gives that surface a defensible default. Tenant references get masked, three phrases get refused, and thin answers get blocked.

Product teams reach for this starter while the feature is still in a branch. You are not managing one building. You are shipping a workflow that many landlords and agents will point at their own tenant records. A default that is wrong in your product becomes wrong in every deployment of it.

Treat the configuration as a floor to build on rather than a finished policy. Prompt screening runs before the model call, and redaction then masks a tenant or leaseholder reference of four to twenty characters. A block list refuses any request that names an access code, a lease export or a raw screening file. Those refusals are the behavior your users notice first, so document them in your own product copy.

After the model answers, two more checks run. The bias watch responds to staffing language, so a hiring or performance review question reaches it and a tenant application does not. It escalates for a human look and stops nothing, so read it as a monitor rather than a fairness control. Output scoring then requires a combined score of 0.84, with accuracy at 0.80 and relevance at 0.78. Short answers fail as well, under 120 characters or a single sentence, and a failing answer is blocked.

The human review step arrives as an empty block and does nothing at run time. That is deliberate, because only you know which screen in your product needs an approval. Wire it to the decision that carries consequence for an applicant, and leave low risk summaries alone. Until you do that, no request is escalated for review.

Audit marking allows each request through and adds neither storage nor retention on its own. Your product still owns record keeping, tenant notices and any appeal path you expose. Housing and privacy obligations follow your customers, so leave them room to tighten these settings. Choose the Commercial Real Estate starter for deal and investment analysis inside one firm.