1. Acceptance and eligibility
These Terms of Use govern access to the Verdictan website, documentation, management interfaces, APIs, and related services unless a separate signed agreement supersedes them for a specific customer relationship.
The contracting operator is Verdictan Reference SL (SL), NIF B00000000, registered with Madrid number 1, with service address at Madrid, ES.
You must be authorized to bind the person or organization on whose behalf you use the service. If you use Verdictan for an organization, that organization is responsible for the actions of its administrators, employees, contractors, and agents who use the service through its accounts or credentials.
2. Accounts and security
You are responsible for maintaining the confidentiality of credentials issued to you and for promptly informing Verdictan if you suspect unauthorized access, credential leakage, or misuse of an account.
Verdictan may require additional verification, access restrictions, or password rotation for new or high-risk accounts. Administrators are responsible for assigning roles, approving users, and managing access according to their internal security requirements.
3. Acceptable use
You may use Verdictan only in compliance with applicable law, these terms, and any service-specific documentation or customer agreement. You may not use the service to facilitate unlawful conduct, bypass safety controls, interfere with the platform, or access systems or data without authorization.
- Do not attempt to disable guardrails, rate limits, or access controls.
- Do not upload or route content you are not permitted to process or disclose.
- Do not use the service to develop, operate, or distribute harmful, deceptive, or malicious systems.
- Do not probe or attack other customers, shared infrastructure, or third-party providers connected through the platform.
4. Customer content and outputs
As between Verdictan and the customer, the customer retains responsibility for the prompts, files, policies, and other data it sends through the service, as well as the downstream use of model outputs and workflow decisions.
Verdictan operates as an infrastructure and governance layer. We do not claim ownership of customer content solely because it is routed, logged, transformed, or evaluated by the platform for policy enforcement, reliability, or audit purposes.
5. Third-party providers and integrations
Verdictan can route requests to third-party AI providers, storage systems, authentication services, and other integrations selected by a customer. Those third parties operate under their own terms, pricing, uptime commitments, and data practices.
Customers are responsible for choosing integrations that fit their regulatory and security posture, and for maintaining the credentials or approvals needed to use them.
6. Commercial terms
Commercial use of Verdictan is governed by a signed customer agreement, order form, or other written terms that apply to your organization. Public website content does not create a binding commercial offer.
Previews and beta features may be limited, modified, or withdrawn at any time. Material contractual changes for customers under a signed agreement are handled through that agreement or through notice where a signed agreement does not control.
7. Upstream provider costs
When configured to route traffic to third-party model providers, usage may incur upstream provider costs. The public model catalog lists reference upstream provider cost data where available.
Verdictan does not publish customer retail prices, subscription terms, or checkout flows on this website.
8. Suspension and termination
Verdictan may suspend or restrict access where necessary to investigate abuse, respond to security incidents, comply with law, or prevent material harm to the platform, our customers, or third parties. Where practicable, we will provide advance notice of suspension and an opportunity to resolve the underlying issue.
Either party may terminate the service as allowed by the governing commercial agreement. After termination, access may be disabled and retained data handled according to the applicable retention, export, and deletion commitments.
9. Disclaimers and limitation of liability
AI systems and governance controls are probabilistic. Verdictan improves oversight, policy consistency, and auditability, but no system can guarantee that every unsafe, non-compliant, or inaccurate output will be detected in all circumstances.
Except to the extent required by law or expressly stated in a signed agreement, the service is provided on an as-available basis without blanket warranties of uninterrupted operation, merchantability, or fitness for a particular purpose.
Where the law permits, indirect, consequential, exemplary, and punitive damages are excluded. Any direct liability is limited by the governing customer agreement, order form, or other written commercial terms that apply to the relationship.
Nothing in these terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; or (d) any other liability that cannot be excluded or limited under applicable law, including mandatory consumer protections.
10. Governing law and jurisdiction
These Terms are governed by the laws of Spain, without regard to conflict-of-law principles. Any disputes arising from or relating to these Terms shall be submitted to the courts of Barcelona, Spain.
If you are a consumer habitually resident in the European Union, nothing in these Terms limits mandatory consumer protections available under the laws of your country of residence, including your right to bring proceedings in the courts of your habitual residence.
11. Contact and governing documents
If you have legal or contractual questions, contact legal@verdictan.com. If you are a customer operating under a signed order form, MSA, DPA, or security addendum, that signed documentation controls over this public website summary where the two differ.