Property Management

A leasing office answers questions that decide where people live. An assistant can draft the screening summary, the renewal notice and the repair reply, all from the same tenant file. This starter is aimed at the manager who owns those outputs. It masks tenant references, refuses access codes and bulk files, and gates the answer on quality.

A property manager handles the whole tenancy, from an application to a repair request. AI help arrives in screening summaries, renewal letters and service replies. Several of those moments carry a legal consequence for the resident. This starter aims at the point where convenience meets a protected decision.

The block list here is physical as well as informational. A request that names an access code is refused, because a door code inside a chat log becomes a building security problem. A lease export and a raw tenant screening file are refused for the same reason of scale. Nothing partial comes back, so the staff member gets a clear stop.

Injection screening opens the sequence, so text pasted from an application form cannot rewrite the rules that follow. Redaction then masks a tenant or leaseholder reference between four and twenty characters. The mask keeps a service note readable while the identifier stays out of the model call.

Three stages read the answer, and the first is narrower than its name suggests. The bias watch fires only when a request carries employment wording such as hiring, promotion or a performance review. A renewal notice, a repair reply and a screening summary carry no such wording, so the watch stays silent here. When it does fire it escalates for review and never stops a reply. Output scoring requires a combined score of 0.84, accuracy of 0.80 and relevance of 0.78, plus 120 characters and two sentences. The human review stage arrives present but empty and takes no action of its own.

Audit marking notes that the checks ran and never stops a request. Where those notes are kept, and for how long, is separate configuration that you own. Adverse action notices, appeal windows and record keeping stay outside the gateway. Testing a screening decision for unfair effects stays with your team. Choose the Property Technology starter when you build software for other operators rather than manage buildings yourself.