Streaming Platform

Two very different workloads sit behind one service. A subscriber assistant answers billing and playback questions. A content team handles unannounced titles and licensing paperwork. One screen covers both, so tune it for whichever traffic dominates.

Subscriber support is where the streaming caveat bites. Output scoring, citation checking and the oversight step do not evaluate streamed text. A chat that renders token by token skips all three, so return a complete response when a check must apply.

For content work, the phrases unreleased script, rights agreement and private key end a request. Masking hides contract, agreement and statement of work reference numbers. Subscriber email addresses, account identifiers and viewing records are not matched, so add those patterns before a support transcript reaches a prompt.

A complete answer must clear a combined 0.80 with accuracy at 0.80, 120 characters and two sentences. Grounding is measured and flagged rather than enforced. Licensing windows, territory rights and takedown duties under DMCA are decided in your rights systems. The Publishing starter is the better fit when long form manuscripts are the sensitive asset.